Medtimes Health
ONE CONNECTED HEALTHCARE OPERATING MODEL

Medtimes starts the journey. Doorstep fulfils the physical step.

The two brands have different jobs so patients do not have to navigate the internal healthcare system themselves.

Medtimes Health

Consumer discovery, online care, health products and tests, programmes, longitudinal health context and the ongoing digital relationship.

medtimes.health

Doorstep Health

Supported physical fulfilment including home care, sample collection, Health Desk access, diagnostics collection and other in-person delivery where appropriate.

doorstep.health

Shared journey

The patient should not need to start over when care moves from a digital setting into a physical one.

The patient experience

  1. Start with the health need in Medtimes.
  2. Use the appropriate digital care, test or programme pathway.
  3. If a physical step is needed, Doorstep fulfils that part where appropriate and available.
  4. Follow-up and health context remain connected to the wider journey.
ImportantDoorstep Health is presented as the physical fulfilment side of the connected care journey where appropriate. This page does not imply that either brand owns hospitals, laboratories or third-party providers that may participate in a patient's care.