Your health, with a next step.
Medtimes connects clinical assessment, diagnostics, referrals and continuing care. Start with an everyday concern, a planned procedure or recovery support, then keep the next steps connected to your health record.
Understand where you are
Begin with your concerns, history and appropriate measurements or tests. Your clinician helps interpret the evidence in the context of your health.
Turn evidence into a plan
Agree on practical next steps: lifestyle support, a consultation, treatment when appropriate, further testing or a monitored programme.
Clarify scope and costs
Discuss the service, provider, location, timing and relevant charges before care is confirmed. Tell the team whether you are self-funding or have an employer, programme or medical scheme benefit that needs checking.
Connect preparation and recovery
For surgical care requests, the team can review coordination needs before and after a procedure. The treating clinician remains responsible for surgical decisions and discharge instructions; physical support depends on local capacity and suitability.
Stay supported
Return for follow-up, keep track of agreed actions and review progress. Where available, member rewards recognise eligible participation; rewards do not determine access to care.
Connect online and in-person care
When an assessment needs a physical step, Doorstep Health can coordinate supported visits, HealthDesk services or sample collection. Availability is confirmed for the requested service and location.
Your questions, answered
Do I need to know which service to choose?
No. You can begin with the concern you want help with and request a care assessment. The team will help identify an appropriate starting point.
Can I still book a single consultation?
Yes. You can start with a consultation, focused test or another available service. Continuing support can be discussed as your needs become clearer.
Is Medtimes a medical aid?
No. Medtimes provides health services and care coordination. Confirm service fees and funding arrangements before booking; a service request does not provide insurance cover.
Medtimes is not an emergency service. Clinical decisions remain with appropriately registered professionals. Scope, cost and availability must be confirmed for your request.