Information is not diagnosis
Public pages explain healthcare access and common pathways. They do not diagnose an individual from a page visit or a short navigation form.
TRUST & CONTENT GOVERNANCE
How Medtimes Health publishes public health information.
Search and answer visibility should never require Medtimes to overstate medical certainty. Public content is written to help people understand access, options and the next appropriate step.
Clinical decisions stay human
Diagnosis, prescribing and treatment decisions remain with appropriately registered professionals operating within the relevant care pathway.
Review and provenance
Clinically meaningful public content should identify the evidence basis, review date and appropriate human review before stronger clinical claims are published.
Publishing rules
- No fabricated clinicians, patient counts, outcomes, awards or live demand statistics.
- No guarantee that a specific medicine, prescription, test or treatment will be provided.
- Emergency boundaries must remain explicit where relevant.
- Physical-care claims must reflect real availability and the actual provider pathway.
- Material medical guidance should use credible South African public-health, regulatory or peer-reviewed sources where appropriate.
- Corrections should preserve the distinction between an editorial update and a change to an individual patient's clinical record.