Connected care needs clear clinical responsibility.
Medtimes connects digital access, clinical coordination and physical care while preserving the responsibilities of registered professionals, participating providers and facilities.
Clinical decisions stay clinical.
Public pages, questionnaires, health summaries, software workflows and automated prompts are not substitutes for diagnosis. Where a decision requires professional judgement, it remains with an appropriately registered healthcare professional acting within their scope of practice.
One journey does not mean one organisation performs every step.
Medtimes may coordinate a journey that involves independent practitioners, laboratories, facilities or Doorstep Health. Each participating provider retains responsibility for the care they personally deliver, including professional standards, consent and any facility-specific requirements.
Consent, privacy and record integrity.
Health information should be collected and used for defined care and operational purposes, with access limited according to role and need. Material clinical events should remain traceable to their source, and corrections should preserve an auditable history rather than silently rewriting clinical evidence.
Information quality.
Health information published by Medtimes is intended to explain care pathways and support informed conversations. It should distinguish general information from patient-specific medical advice, identify material limitations, avoid guarantees of outcome and be reviewed when clinical or operational guidance changes.
Urgent and emergency care.
Medtimes should not be used as a substitute for emergency services. People with severe, rapidly worsening or life-threatening symptoms should seek appropriate emergency assistance without waiting for an online response.